Terms of Service

Effective September 5, 2026 · Applies to rankright.dev, app.rankright.dev, the RankRight API and MCP server, and related services (together, the “Service”).

These Terms are an agreement between you (the person or organization using the Service — “you”, “Customer”) and Innersite Solutions of Aiken, South Carolina, USA (“RankRight”, “we”, “us”). By creating an account, minting an API key, or otherwise using the Service you agree to these Terms and to our Privacy Policy. If you accept on behalf of a company or agency, you confirm you have authority to bind it.

1. The Service
2. Accounts and organizations
3. Plans, seats and billing
4. Your data and client sites
5. Acceptable use
6. API, MCP, webhooks and keys
7. AI output and SEO results
8. Third-party services
9. Agencies, white-label and resellers
10. Intellectual property
11. Disclaimers
12. Limitation of liability
13. Indemnification
14. Term, suspension and termination
15. Changes
16. Governing law and disputes
17. General
18. Contact

1. The Service

RankRight is a software platform for SEO and AI-visibility work on websites you own or manage for clients: audits, Google Search Console analysis, keyword and ranking tracking, prioritized action items, content and page-edit tooling, reports, an “AI Visibility” feature that observes what AI answer engines retrieve, cite and name for configured questions, and an API, MCP server and webhooks for integrations. Features vary by plan and may change over time (section 15).

2. Accounts and organizations

• You must be at least 18 and use the Service for business purposes. Keep your credentials confidential; you are responsible for everything done under your account and API keys. Enable two-factor authentication, and tell us promptly about any unauthorized use.
• Accounts belong to an organization. Owners control billing, members, roles, branding, API keys and webhooks, and can delete data. Members act within the role they are given; the organization is responsible for its members’ actions.
• If you sign in with a third-party identity provider (for example Google), that provider’s terms govern that account; we only receive the profile fields described in the Privacy Policy.

3. Plans, seats and billing

• Per-seat pricing. One seat per client site, plus one audit seat included with every account. Seats are billed monthly in graduated bands as published on rankright.dev/#pricing at the time of purchase (currently $45, $40 and $35 per seat per month across the 1–10, 11–30 and 31–100 site bands). Custom pricing applies above 100 sites or under a separate written agreement.
• Onboarding fee. Adding a client charges one full seat immediately, non-prorated; it covers that client’s first month. Thereafter each seat renews monthly at your band rate. Removing a client lowers your next renewal; it does not refund the current period.
• Usage credits. Some AI-intensive features are metered against a monthly allowance included with your plan; additional credits can be purchased and do not expire while your subscription is active. Credits are not refundable.
• Payment. Fees are charged in US dollars through Stripe to the payment method on file, exclusive of taxes, which you are responsible for. If a payment fails we may retry, then suspend the organization until it is settled.
• Refunds. Fees are non-refundable except where the law requires otherwise or we say so in writing. You can cancel at any time; access continues to the end of the paid period.
• Price changes. We may change prices with at least 30 days’ notice by email; changes apply from your next renewal after the notice period.

4. Your data and client sites

• Ownership. You own the data you put in the Service and the reports, action items and content it generates for your workspace (“Customer Data”). You grant us a licence to host, process, transmit and display Customer Data as needed to provide the Service and as described in the Privacy Policy.
• Authority. You represent that you have the right to add each website, to connect each Google Search Console property and CMS account, and to have changes made to those sites. When you ask RankRight to publish an edit, submit a sitemap, or otherwise act on a site, we act on your instruction; you are responsible for reviewing and approving changes and for the sites’ compliance with law.
• Credentials. Site credentials you store are used only to perform the actions you request. Rotate them if you revoke RankRight’s access.
• Export and deletion. You can export Customer Data at any time — the whole organization in one action (Account → Data export, or the export_org job in the API) — and delete clients in the app. On termination we make Customer Data available for export for 30 days, then delete it as described in the Privacy Policy.

5. Acceptable use

You will not: use the Service for anything unlawful or to harm others; upload malware or content you have no right to use; attempt to access other organizations’ data or circumvent authentication, rate limits, seat limits or scopes; probe, scan or disrupt the Service; reverse-engineer it except where the law allows; resell or sublicense it without a reseller agreement (section 9); use the public sandbox for anything other than evaluation; or use output from the Service to build a competing product’s training data. We may suspend access that violates this section (section 14).

6. API, MCP, webhooks and keys

• API keys, OAuth tokens and MCP access are issued to your organization and are subject to the scopes, rate limits and quotas shown in the documentation and response headers. Keys and tokens are your responsibility; revoke any you suspect is exposed. When a member authorizes a third-party application through OAuth, that application acts within the member's role and the approved scopes, and your organization is responsible for its use.
• Webhook endpoints you register must be yours or authorized by their owner. We sign every delivery; verify signatures. We retry failed deliveries for a limited time and may disable endpoints that keep failing.
• We may add, change or retire API methods, MCP tools and events under the versioning and deprecation policy: additive changes ship any time and are listed in the changelog; breaking changes only arrive in a new API version kept alongside the old one for at least 12 months; a documented method is removed only after 60 days’ notice, except for security fixes.
• The RankRight SDKs (for example the rankright Python package) are provided under the MIT licence and are thin clients for the documented API; they grant no additional rights to the Service.
• The public sandbox key is shared, read-only and rate-limited; its data is fictional and may be reset at any time.

7. AI output and SEO results

• Parts of the Service use third-party AI models. AI output may be inaccurate, incomplete or unsuitable; you are responsible for reviewing it before relying on it or publishing it.
• Search rankings, traffic and whether AI assistants mention or cite a business depend on third parties we do not control. We do not guarantee any ranking, traffic, citation, mention or business outcome. AI Visibility captures are point-in-time samples of third-party services and will vary from run to run.
• Answer-engine observations are collected through the engines’ official APIs or by our staff using the engines’ consumer products in the ordinary way; we do not access those services on your behalf with your credentials.

8. Third-party services

The Service connects to third-party services you choose (Google Search Console and Sign-In, WordPress and other CMSs, hosting providers, Stripe, AI providers, ranking-data providers). Their terms and availability are theirs; we are not responsible for them, for changes they make, or for data you send them directly.

9. Agencies, white-label and resellers

• Agencies may use the Service for their clients and may brand client-facing reports with their own name and logo. The agency remains our Customer and is responsible for its clients’ use, for any promises it makes to them, and for its own privacy terms with them.
• Resale, marketplace distribution or bundling of the Service requires a separate written reseller agreement, which will control if it conflicts with these Terms.

10. Intellectual property

The Service, its software, documentation, designs and trademarks are ours or our licensors’ and are protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you send us feedback we may use it without obligation. Nothing in these Terms transfers Customer Data to us.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF AI OUTPUT OR RANKING DATA, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Some jurisdictions do not allow these exclusions, in which case they apply to the extent permitted.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, RANKINGS, TRAFFIC OR DATA, ARISING FROM THESE TERMS OR THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD IS LIMITED TO THE FEES YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM. These limits do not apply to a party’s indemnification obligations, gross negligence, wilful misconduct, or liability that cannot be limited by law.

13. Indemnification

You will defend and indemnify RankRight against third-party claims, losses and expenses (including reasonable legal fees) arising from Customer Data, sites you connect or change through the Service, your clients, or your breach of these Terms or applicable law. We will defend and indemnify you against third-party claims that the Service, used as permitted, infringes that party’s intellectual-property rights, provided you notify us promptly and let us control the defence.

14. Term, suspension and termination

• These Terms apply from your first use and continue while you have an account. Subscriptions renew monthly until cancelled in the app or by email.
• We may suspend or limit access immediately if we reasonably believe there is a security risk, unlawful use, non-payment, or a breach of section 5, and will tell you why where the law allows.
• Either party may terminate for material breach not cured within 30 days of notice. We may retire the Service with at least 90 days’ notice and a pro-rata refund of prepaid fees for the unused period.
• On termination, access ends, fees due remain payable, and sections 4 (export), 10–13, 16 and 17 survive.

15. Changes

We may change the Service and these Terms. For material changes to the Terms we will notify organization owners by email or in the app at least 30 days before they take effect; continuing to use the Service after that date means you accept them. If you do not agree, cancel before the effective date.

16. Governing law and disputes

These Terms are governed by the laws of the State of South Carolina, USA, without regard to conflict-of-laws rules. The state and federal courts located in Aiken County, South Carolina have exclusive jurisdiction over disputes arising from these Terms or the Service, and each party consents to that jurisdiction. Before filing a claim, the parties will try in good faith to resolve the dispute by email for 30 days. Nothing here prevents either party from seeking injunctive relief to protect its intellectual property or data.

17. General

These Terms, the Privacy Policy and any written order or reseller agreement are the entire agreement between us about the Service. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor. Neither party is liable for delays caused by events beyond its reasonable control. Notices to you go to your organization owners’ email addresses; notices to us go to the address below.

18. Contact

Innersite Solutions · Aiken, South Carolina, USA
[email protected]